Hewlett-Packard (HP) is the world’s largest business and consumer technology company with operations in more than 170 countries. It has over 100,000 users of SupportPoint across many functional areas. This case study focuses on how HP used SupportPoint to speed user acceptance and adoption of new sales tools. key benefits include: saved millions of dollars in documentation and content creation costs, reduced training time for Seibel by 75%, and increased sales productivity.
